FAQs

Which is my size?

Classic Series:
One size fits US 6 to 12, so all you need to do is pick your favorite colors!

Signature Series:

American Socks Signature socks size chart
Where are your socks made?

Designed by Artists, made locally. We only use top quality yarn, certified eco friendly and vegan, with anti odor and antibacterial properties.

Washing instructions

For best results, machine wash cold to keep colors bright, wash with similar colors and do not use bleach. Skip the dryer if you can: air drying keeps quality fibers in top shape.

Can I wear your socks for skateboarding, BMX, CrossFit or running?

Absolutely! American Socks are built for an active lifestyle. The reinforced sole and heel cushion every step and add extra comfort.
For gym lovers, lifters and CrossFit fans, the compression supports you through your toughest workouts.

How can I pay?

Checkout is fast, simple and secure. We accept all major credit and debit cards, plus the express payment options shown at checkout.

Every transaction is encrypted to keep your information safe.

Do I have to pay taxes or duties?

USA: All orders ship from our warehouse in Orlando, FL, so there are no import duties. Sales tax is calculated at checkout based on your shipping address.

Canada: Orders shipped to Canada may be subject to duties and taxes (GST, HST or PST) collected by Canadian customs. These fees are separate from shipping costs.

Is my payment secure?

Yes. Your data is encrypted through a secure SSL connection. In plain English: it’s 100% secure.

Who do I contact about my order?

Send all questions and issues to:
orders@americansocks.com
We’ll get back to you ASAP.

I didn’t receive my order. Where is it?

Please give it a little time before reaching out. Deliveries can take longer around holidays and peak season.
We ship every order within 24 hours, Monday through Friday (no weekend shipping).
You’ll receive your tracking number by email as soon as your order ships, and you can check your order status anytime in your account.

Where do you ship?

We ship to all 50 US states and to every Canadian province and territory, straight from our warehouse in Orlando, Florida. Shipping costs are calculated at checkout based on your location.

How it works:
• All orders ship within 24 hours, Monday through Friday.
• Please double check that the address at checkout is where you want your order delivered.
• Delivery times depend on the shipping method you choose at checkout.

*Delivery times may vary due to stock availability and other external factors such as holidays or weather.

Where is my tracking number?

You’ll receive your tracking number by email as soon as your order ships. Lost it? You can check your order status on your account page. Already have your tracking number and want to know where your socks are?

Check here: https://www.americansocks.com/pages/track-your-order

What if I’m not home for delivery?

If the carrier tries to deliver while you’re out, they’ll usually leave a notice explaining how to reschedule or pick up your package. Check with your local post office or carrier to see if they’re holding it.

If your package isn’t picked up, it will be returned to us and we’ll reach out by email once it arrives. You may need a photo ID to pick up your order at a carrier location.

Can I change my shipping address?

If you made a mistake with your address, contact us right away so we can try to fix it. Include your order number to speed things up.

Once your order has left our Orlando warehouse, we can no longer change the shipping details and a new shipping charge will apply.

If your order can’t be delivered because the address is incomplete or the package is refused, we’ll contact you as soon as it’s returned to us.

What is your return policy?

FAULTY PRODUCT: Before returning a faulty product, email our customer service team at orders@americansocks.com with photos and details so we can sort it out as quickly as possible.

WRONG ITEM: Got the wrong item? We’re sorry! Email us as soon as possible with your full order details and we’ll make it right.

We accept returns within 30 days of the original purchase date. Items must be unworn, in new condition and in their original packaging. Return shipping costs are non refundable unless your order is faulty or incorrect.

Return address:
American Socks Returns
6843 Conway Rd #140
Orlando, FL 32812
USA

Want to carry American Socks in your store?

Are you a retailer or online store interested in stocking American Socks?
Email info@americansocks.com with all the details.

Can I work at American Socks?

If you’re creative, open minded and crazy about music, action sports and alternative culture, we’d love to see your résumé.
We also work with freelance designers, photographers and models.

Send your experience and portfolio to info@americansocks.com

Do you sponsor athletes or musicians?

The stage and the street are where the magic happens. We know how hard it is to make it to the top, that’s why we run an endorsement program at many levels.
Send us your story and goals and we’ll check out your band or press kit with love.

Are you a photographer or model who wants to collaborate?

At American Socks we work with people and for the people. That’s why we team up with artists, athletes and models who work hard every day to chase their dreams.
Fearless, creative dreamers are part of our growing family.
Tell us what you’d bring to the crew and how we can help you out. Heads up: we get tons of messages about follower counts, but we believe a number doesn’t define anyone. We’d rather work with genuine people who live real life, not just the virtual one.

Tell us your goals and the dreams you’re fighting for, and we’ll get back to you soon.